Last updated: March 06, 2023, 6:53 PM IST
The European Consumer Organization (BEUC) and the European Network of Consumer Authorities told WhatsApp last year it had failed to clarify the changes in clear and understandable language, in violation of the bloc’s laws.
The national supervisors of EU member states can impose sanctions on companies for infringements.
WhatsApp has now agreed to explain changes to EU users’ contracts and how they may affect their rights, and has agreed to prominently display the ability for users to accept or decline the changes and ensure to make it easy for users to close pop-up notifications about updates.
The company also confirmed that users’ personal data is not shared with third parties or other Meta companies, including Facebook, for advertising purposes.
“Consumers have the right to understand what they agree to and what that choice entails, so that they can decide whether they want to continue using the platform,” said Justice Commissioner Didier Reynders.
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(This story has not been edited by News18 staff and was published from a syndicated news agency feed)