Some iPhone users complain about “No Service” issue after updating to iOS 14.7.1. The iOS update, released late last month, aimed to fix an Apple Watch unlocking bug and a zero-day vulnerability. However, several users have taken to Apple’s forums to report that they encountered network coverage issues on their iPhone models after installing the iOS 14.7.1 update. The issue is apparently not limited to a specific model and appears to have affected people using older phones, including iPhone 6s and iPhone 7, as well as newer iPhone 11 and iPhone 12 models.
Affected users have expressed complaints about the “No Service” issue on Apple Community Forums. Some of them have also reported the same issue on Apple Developer Forums.
“After updating my iPhone 11 (sic) to iOS 14.7.1, I lost signal. Carrier not found,” one of the affected users wrote on the company’s community forums.
Some users of the iPhone 6s, iPhone 6s Plus, and the iPhone 7 responded to the original forum post to confirm that the issue also affected their phones. User complaints were initially noticed by 9to5Mac.
Apple has a support page especially for users who normally get problems with “No Service” or network “Searching” on their iPhone or iPad (mobile version). The page recommends that users reboot their device, check for a carrier settings update, and reset network settings if other recommendations don’t work.
Some affected users said they tried to follow the tips Apple provided on its support page, but nothing worked for them.
“I tried all the troubleshooting steps and still can’t get it [the iPhone] to work,” said one user in a post on Apple Developer Forums.
A few users also noted in the 9to5Mac article that they were experiencing network issues even with the latest iPhone models: the iPhone 12 mini and iPhone 12 Pro.
Through iOS 14.7.1, Apple provided the bug fix for an issue that prevented Touch ID on iPhones from unlocking an Apple Watch with “Unlock with iPhone” enabled. The software also fixed a zero-day vulnerability for which the Indian government had also asked users to update their iPhones. However, it seems that while the iOS 14.7.1 update fixed some of the earlier issues, it introduced the annoying network issue for several users.
Gadgets 360 has reached out to Apple for comment on the matter and will update when the company responds.
Notably, this isn’t the first time Apple has pushed a new public release of its iOS that is starting to cause problems for some users. In June, some users reported serious battery drain issues after updating to iOS 14.6. Several iPhone users also complained about a similar battery loss issue after installing iOS 14.2 in December.
Given the number of complaints Apple has received on its forums, we can expect a resolution for users in the coming days. It could be available in the form of iOS 14.7.2, although the Cupertino-based company is reportedly also working on iOS 14.8, which could come sometime before the expected iOS 15 release.