Edited by: Muhammad Harris
Last updated: January 30, 2023, 7:20 PM IST
The CEO of PagerDuty, a San Francisco-based technology company, has come under fire after she quoted civil rights activist Martin Luther King Jr in an email informing his employees of layoffs. Its CEO Jennifer Tejada later admitted that quoting Martin Luther here was “inappropriate and insensitive”.
In an email sent to employees last week, Tejada said the company is cutting about 7 percent of positions globally, the vast majority of them in North America, primarily in our go-to-market and G&A organizations. In the same email, she also announced promotions of some executives.
“There are some things I would do differently if I could. The quote from Dr. Martin Luther King, Jr. that I had included was inappropriate and insensitive. I should have been more open about the e-mail firings, more thoughtful about my tone, and more concise. I’m sorry,” Tajeda said in an update to the letter to employees on Jan. 27.
In the email, PagerDuty’s CEO had said that part of PagerDuty’s mission is to help businesses “anticipate the unexpected in an unpredictable world.” Q3. Inflation and geopolitical concerns caused the US Federal Reserve to raise interest rates, while the job market generally remained strong and the unemployment rate remained low. Macro signals remain mixed and uncertain as we enter a new fiscal year.
“Our $38 billion TAM of over 75 million potential users remains strong, our Operations Cloud platform is critical to our customers and our competitive advantages are strong, but we are not immune to macro volatility nor can we predict when the economy will improve.” she said.
PagerDuty’s CEO took advantage of the refinements she said the company was making. They include Additional refinements we are making today include: Eliminating approximately 7 percent of positions globally, the vast majority of which are in North America, primarily in our go-to-market and G&A organizations; Reduction of discretionary spending; Negotiate more favorable commercial agreements with key suppliers; and rationalizing our real estate footprint to reflect the realities of our distributed hybrid operating model.
“While demand for our products and services remains stable and our strategy to help our customers transform their businesses remains relevant and intact, the transition is taking longer than previous years. Macro uncertainty and volatility have led our clients – companies across all segments and geographies – to scrutinize and slow down investments in order to preserve operating results and protect shareholder returns while improving their operational resilience,” she said in the e-mail. email of 1700 words.
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